Port Agency Services

Established ships’ agents with a reputation for excellence, our Port Agency specialist team provide round the clock vessel agency and services to the Offshore energy and dry bulk sectors.
16
Office locations
Our people are your port logistics eyes and ears on the ground, working from key strategic locations to support your requirements.
300+
Fully trained staff
Professional and knowledgeable, our team provide the highest levels of client support.
24/7
Client support
Available 365 days a year, we provide the Port Agency services you need when you need them.
Coordination of vessel port activities
Coordinating vessel port activities involves several key operations to ensure safe and efficient berthing and unberthing of ships. These activities include:

Berthing
This process involves the docking of the vessel at a designated spot within the port. It requires precise navigation and control, often with the assistance of tugboats and port personnel, to ensure the ship is securely moored without causing damage to the port infrastructure or the vessel.

Pilotage
Pilots are maritime professionals who possess specialized knowledge of local waterways. They board vessels to navigate them safely into or out of the port. The pilot provides expertise that is crucial for handling the complex maneuvers required during the berthing process or when navigating through narrow or congested waters.

Linesman
Linesmen are responsible for the handling of ropes and cables during the mooring and unmooring operations. They play a critical role in securing the vessel to the dock using mooring lines, ensuring that the ship remains stable and fixed at its berth.

Fenders
Fenders are used to prevent physical damage to both the vessel and the port structure during berthing. They act as a buffer, absorbing the kinetic energy of the docking ship and reducing the impact between the ship’s hull and the dock.

Each of these components must be expertly coordinated to ensure a smooth and safe transition from sea to shore and vice versa, safeguarding both the vessel and the infrastructure of the port.
Ships spares
Handling, storing, and delivering ship spares involves a series of well-coordinated steps to ensure that vital parts are available precisely when and where they're needed. Here’s a breakdown of these critical processes:

Handling
This step involves the initial receipt and careful management of ship spares at the port or logistics center. Handling must be meticulous to prevent damage to the parts. It typically involves checking the items against the delivery manifest, recording their condition, and using appropriate equipment to move heavy or bulky items safely.

Storage
Proper storage is crucial to preserve the integrity and functionality of ship spares. The storage facility needs to be secure, organized, and have environmental controls to prevent damage from moisture, temperature fluctuations, and other environmental factors. Spares are often categorized and stored in a way that facilitates easy access and inventory management.

Delivery
Delivering spares involves timely transportation of the parts to the ship, whether it is docked in port or needs deliveries at sea via lighterage services. This step requires precise coordination with the ship’s schedule to minimize downtime. Efficient delivery ensures that spares reach the vessel in time for repairs or maintenance, thus keeping the ship operational and reducing time spent in port.

Together, these processes ensure that ship spares are handled with care, stored securely, and delivered efficiently, maintaining the operational readiness of the vessel.
Arrangement of quayside services
Arranging quayside services effectively is essential for efficient port operations and the safe handling of cargo. Here is an overview of how each service component is typically organized:

Gangway Security
Security at the gangway is crucial to control access to the vessel, ensuring that only authorized personnel can enter or leave. Security measures may include ID checks, security personnel stationed at the gangway, and surveillance equipment to monitor the area around the clock.

Stevedores
These are the skilled workers responsible for loading and unloading cargo from ships. The arrangement involves scheduling teams based on the ship's expected arrival, the type of cargo, and the required speed of operations. Coordination with vessel and port schedules is vital to maximize efficiency and minimize vessel turnaround time.

Shoreside Cranes
These cranes are used for moving heavy or large cargo items off ships and onto docks, or vice versa. Arranging for shoreside cranes includes determining the appropriate type and number of cranes needed based on the ship's cargo manifest. This also involves scheduling crane operators and ensuring all safety measures are in place during operations.

Forklifts
Forklifts are essential for moving cargo around the port area, especially for less bulky items or items that need to be quickly relocated. Coordination involves ensuring that enough forklifts and trained operators are available to handle the workload efficiently, without delays or bottlenecks in moving goods to storage areas or onto transport vehicles.

Transport
This includes the arrangement of adequate transportation to move goods from the quay to storage areas, other parts of the port, or directly to their final destination. This may involve trucks, rail, or even barge services, depending on the location and nature of the cargo. Effective scheduling and routing are crucial to prevent congestion and ensure smooth flow through the port.

Warehousing
Proper warehousing involves not only storing goods but also managing inventory and ensuring that goods are kept in suitable conditions. This requires planning for sufficient space, organizing goods for easy access and fast retrieval, and ensuring security and environmental controls are in place to protect the stored goods.

By effectively arranging these quayside services, ports can enhance operational efficiency, improve safety, and ensure quick processing times, which is beneficial for shipping companies and their clients alike. Coordination among these services requires detailed planning and communication across various teams and stakeholders involved in port operations.
Coordination of vessel port activities
Coordinating vessel port activities involves several key operations to ensure safe and efficient berthing and unberthing of ships. These activities include:

Berthing
This process involves the docking of the vessel at a designated spot within the port. It requires precise navigation and control, often with the assistance of tugboats and port personnel, to ensure the ship is securely moored without causing damage to the port infrastructure or the vessel.

Pilotage
Pilots are maritime professionals who possess specialized knowledge of local waterways. They board vessels to navigate them safely into or out of the port. The pilot provides expertise that is crucial for handling the complex maneuvers required during the berthing process or when navigating through narrow or congested waters.

Linesman
Linesmen are responsible for the handling of ropes and cables during the mooring and unmooring operations. They play a critical role in securing the vessel to the dock using mooring lines, ensuring that the ship remains stable and fixed at its berth.

Fenders
Fenders are used to prevent physical damage to both the vessel and the port structure during berthing. They act as a buffer, absorbing the kinetic energy of the docking ship and reducing the impact between the ship’s hull and the dock.

Each of these components must be expertly coordinated to ensure a smooth and safe transition from sea to shore and vice versa, safeguarding both the vessel and the infrastructure of the port.
Ships spares
Handling, storing, and delivering ship spares involves a series of well-coordinated steps to ensure that vital parts are available precisely when and where they're needed. Here’s a breakdown of these critical processes:

Handling
This step involves the initial receipt and careful management of ship spares at the port or logistics center. Handling must be meticulous to prevent damage to the parts. It typically involves checking the items against the delivery manifest, recording their condition, and using appropriate equipment to move heavy or bulky items safely.

Storage
Proper storage is crucial to preserve the integrity and functionality of ship spares. The storage facility needs to be secure, organized, and have environmental controls to prevent damage from moisture, temperature fluctuations, and other environmental factors. Spares are often categorized and stored in a way that facilitates easy access and inventory management.

Delivery
Delivering spares involves timely transportation of the parts to the ship, whether it is docked in port or needs deliveries at sea via lighterage services. This step requires precise coordination with the ship’s schedule to minimize downtime. Efficient delivery ensures that spares reach the vessel in time for repairs or maintenance, thus keeping the ship operational and reducing time spent in port.

Together, these processes ensure that ship spares are handled with care, stored securely, and delivered efficiently, maintaining the operational readiness of the vessel.
Arrangement of quayside services
Arranging quayside services effectively is essential for efficient port operations and the safe handling of cargo. Here is an overview of how each service component is typically organized:

Gangway Security
Security at the gangway is crucial to control access to the vessel, ensuring that only authorized personnel can enter or leave. Security measures may include ID checks, security personnel stationed at the gangway, and surveillance equipment to monitor the area around the clock.

Stevedores
These are the skilled workers responsible for loading and unloading cargo from ships. The arrangement involves scheduling teams based on the ship's expected arrival, the type of cargo, and the required speed of operations. Coordination with vessel and port schedules is vital to maximize efficiency and minimize vessel turnaround time.

Shoreside Cranes
These cranes are used for moving heavy or large cargo items off ships and onto docks, or vice versa. Arranging for shoreside cranes includes determining the appropriate type and number of cranes needed based on the ship's cargo manifest. This also involves scheduling crane operators and ensuring all safety measures are in place during operations.

Forklifts
Forklifts are essential for moving cargo around the port area, especially for less bulky items or items that need to be quickly relocated. Coordination involves ensuring that enough forklifts and trained operators are available to handle the workload efficiently, without delays or bottlenecks in moving goods to storage areas or onto transport vehicles.

Transport
This includes the arrangement of adequate transportation to move goods from the quay to storage areas, other parts of the port, or directly to their final destination. This may involve trucks, rail, or even barge services, depending on the location and nature of the cargo. Effective scheduling and routing are crucial to prevent congestion and ensure smooth flow through the port.

Warehousing
Proper warehousing involves not only storing goods but also managing inventory and ensuring that goods are kept in suitable conditions. This requires planning for sufficient space, organizing goods for easy access and fast retrieval, and ensuring security and environmental controls are in place to protect the stored goods.

By effectively arranging these quayside services, ports can enhance operational efficiency, improve safety, and ensure quick processing times, which is beneficial for shipping companies and their clients alike. Coordination among these services requires detailed planning and communication across various teams and stakeholders involved in port operations.